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Making Confirmation Emails Fun – No, Really!

I had to share this. So, I bought some shoes from Zappos.com last month, and the day after I placed my order, this fun little confirmation email landed in my inbox: “Yay” is right. Zappos took something that could have been bone-dry and made it fun and funky. Especially when compared to this sturdy, functional-not-fashionable [...]

56 Google Search Tricks for Students

This article is courtesy of OnlineDegree.net A great list of tips for anyone who does research online. Google has been around for ages, and if you’re just starting college, you’ve probably used the search engine for most of your academic life. But there’s more to the powerful search tool than just typing in keywords. Here [...]

Are You Writing for You or Writing for Them?

Image by Vanessa Pike-Russell via Flickr A Tip on How to Balance Good Writing with Good Customer Service I had spiders in my garage. Lots of them. Probably hundreds, to be honest. But they were just in my garage – they hadn’t infiltrated my home. Yet. In fact, I hadn’t seen a single spider in [...]

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