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Making Confirmation Emails Fun – No, Really!

I had to share this. So, I bought some shoes from Zappos.com last month, and the day after I placed my order, this fun little confirmation email landed in my inbox: “Yay” is right. Zappos took something that could have been bone-dry and made it fun and funky. Especially when compared to this sturdy, functional-not-fashionable [...]

AP: Goodbye “Web site;” Hello “Website”

Good news for all word nerds: The Associated Press has finally made the switch from the old-fashioned “Web site” to the simpler, more natural-looking “website.” Yay! To me, “Web site” has always seemed a little stuffy and English teacher-ish. Good for AP to know when it’s time to change things up. According to the AP’s [...]

AP Style FAQs: Part 2

Last week, we kicked off a mini-series of AP Stylebook-themed blog posts. This week, we’re sharing a few more gems of wisdom from The AP Stylebook Online. Q: What’s the rule for capitalizing a person’s title? A: It’s complicated, but here are the basics: AP defines a formal title as “one that denotes a scope [...]

AP Style FAQs: Part 1

Does “city-wide” need a hyphen? If you’re writing about a sculpture, should you italicize the title, or put it in quotation marks? The truth is, there’s no right answer. In most cases, style choices like this can vary from client to client. But what do you do when your client has no clear preference? Or [...]

Positive vs. Negative Marketing . . . and Gamefly’s “Bad Game” TV Spot

So, Gamefly.com has been running this ad lately. Check it out: People buy bad video games. They freak out, realizing that they’ve purchased bad video games. They continue to freak out, ostensibly because they’re stuck with their bad video games (and out the 50 to 60 bucks they paid for them). The ad ends with [...]

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