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Grammar-Fail Photo from Jeremy and Jenni

Thanks to Jeremy and Jenni for their second grammar-fail photo. Jenni says:  ”Spelling sucks.” Thanks, guys!

Making Confirmation Emails Fun – No, Really!

I had to share this. So, I bought some shoes from Zappos.com last month, and the day after I placed my order, this fun little confirmation email landed in my inbox: “Yay” is right. Zappos took something that could have been bone-dry and made it fun and funky. Especially when compared to this sturdy, functional-not-fashionable [...]

Killer Tips for Streamlining Your Copy, Part 2

As promised, here’s the second installment of my series on packing more punch into your prose. In Part 1, we talked about using strong verbs, ditching the adverbs, and the benefits of active sentences. Those are essential points to keep in mind if you want to inject some life into your writing. So, this week, [...]

Say Goodbye to Fluffy Web Copy

So, how many websites have you visited that are “dedicated to providing superior customer service”? Or whose “mission it is to make customer satisfaction a top priority”? Or whose products and services “meet your needs”? And so on. Phrases like this are easy to write and, on paper, they sound nice. After all, who doesn’t [...]

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