Web & Social

05 Dec 2017

COMMUNICATING WITH CUSTOMERS IS NO LONGER NOT AN OPTION- TIPS FOR NAVIGATING THE ONLINE CUSTOMER EXPERIENCE

Gone are the days when a customer walked away from a less-than-stellar dining, shopping, or service-related experience with head held low and disappointment weighing heavy on her shoulders. Now, an unhappy customer can spread word of a business blunder in the blink of an eye by posting a bad review on Yelp, a scathing video […]

21 Feb 2017

SOCIAL MEDIA AND TODAY’S HOSPITALS

By Michelle Perron When Facebook logged its first likes in 2004, no one was predicting that social networking would become a tool in the practice of medicine. Yet it has. From the revered Mayo Clinic to little-known regional specialty centers, the health care industry is finding that social media helps attract new appointments, generate revenue, […]

15 Feb 2017

INTERVIEW: CONTENT THAT DRIVES GOOGLE RANKINGS

There was a time when adding the right keywords to your website copy would go a long way toward boosting its Google ranking—where the Google algorithm places your site in search results. But today, keywords do little to help in that area. Driving up Google rankings is a complex, constantly changing process. On the bright […]

26 Dec 2016

THE SECRET TO PRODUCING SUCCESSFUL BLOG POSTS

Thank you to Michelle Rebecca for this guest post. Just about anybody can be a blogger, but it takes a certain set of skills, knowledge, and experience to consistently write popular posts. When it comes to creating content for an online audience, you can be the best writer in the world and have little impact […]

21 Apr 2016

SOCIAL SELLING HER WAY TO $250,000

It’s often said, “If you’re not online, then you essentially don’t exist.” According to a recent survey by Enquiro, 85.3 percent of buyers use the Internet before making a purchasing decision, and 77.7 percent of buyers say their research starts with Google. With the ever-growing population of businesses online, more specifically on social media, it […]

25 Sep 2015

SIX TIPS FOR REPURPOSING YOUR COPY

By Tom Schek Creating a steady stream of informative, engaging materials to fuel a content marketing program takes a great deal of time and effort. However, you can get more out of that resource investment by repurposing content. Some observers might consider that “cheating,” and if you simply swap out a few words or rewrite […]

09 Jan 2013

CONVERTING YOUR FACEBOOK PAGES INTO SALES

Anyone can take a Facebook page and pay for likes with ads. You can run a coupon and drive a few sales, or make a few interesting posts asking for feedback and get responses. The trick is figuring out how to actually use your Facebook page to drive sales without having to do any work, […]

12 Dec 2012

BRAND YOURSELF AS AN INDUSTRY EXPERT USING AUTHORRANK

This fall, Google rolled out a major change to search rankings: Google Authorship, also known as Author Rank. Basically, Google wants to make it easy for users to find content by a specific writer, and use those authors as elements for ranking websites and pages. Google search will interpret which authors are relevant sources with […]

19 Jul 2012

SOFTWARE THAT HELPS SMALL BIZ OWNERS USE SOCIAL MEDIA TO STAY CONNECTED WITH CLIENTS

Created by Sean and Wintress Odom, Socialot is web-based software built specifically for small-business owners who are struggling to efficiently use social media to engage their customers. Sean Odom notes, “You don’t have to be a social media marketing guru to use it. You don’t even need a marketing department. All you need is a […]

12 Dec 2011

CHECK OUT SOCIALOT: THE NEW SOCIAL MEDIA MARKETING SOFTWARE FOR SMALL BUSINESS

After years of trying to get into the groove of social media marketing, I decided to try a different tactic: I gave up. Well, not exactly. But I did get frustrated and decide that there had to be a better way to keep up with social media efforts. My husband and I started brainstorming ways […]

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