Standard Operating Procedures

You have: a complex procedure for handling a certain aspect of your business.

You want: a clear, concise description of the process.

You need: a team to pull it all together and outline the steps in a way that makes sense to anyone involved in the activity.

At The Writers For Hire, we understand the importance of clearly outlined instructions. We can take even the most complicated, technical process and translate it into a system that all your employees can follow. We will help you create your Standard Operating Procedure (SOP) to ensure consistency across your business that your clients will notice.

We Love Good Instructions!

The Writers For Hire helps many clients from vastly different industries create operational standards that serve as instructions for all employees to follow without deviation. We help organize all those random notes – and, yes, even handwritten calculations on scraps of paper – that the key stakeholders have individually accumulated over the years of working on a specific project, process, or position.

Whether you’re looking standardized description of a complete system, an exhaustive explanation of a particular role within your company, a process for maintaining Quality Assurance, a uniform way to handle complaints, a detailed outline of your shop’s safety precautions, or something else, we’ve got you covered.

We Put Our Capabilities to Work for You

Your team at The Writers For Hire will work with you to boost your reputation with clients by establishing consistency in all your operations. Of course, no one knows your company – or the ins and outs of your regular procedures – like you and your employees do. But we understand that your subject matter experts (SMEs) who know the technical side might not be the best at explaining their step-by-step process in writing. We’ll boil down your complex processes into manageable instructions to create an SOP that all your employees can follow.

TWFH has the capability to perform the complex elements of your SOP:

We help clients by:

  • Gathering the data. We will interview the SME or other employees directly involved in the process at hand.
  • Standardizing data. We translate all the various information from all key stakeholders into
    uniform language.
  • Writing instructions. We break down the processes for complex systems into workable pieces that all employees understand.
  • Performing a readability check. We ensure that your document speaks to your audience.
  • Anticipating the questions.We will be sure that the document provides the answers.
  • Creating dynamic templates. We will help simplify and standardize your data compilation, from spreadsheets to worksheets.
  • Testing the procedure. We walk through a “test run” with key employees to make sure the steps are correct.
  • Collecting feedback. We work with the SME or Quality Assurance team to collect feedback on the process and adjust as necessary.
  • Formatting the final presentation. We help design a layout that includes visuals to graphically explain systems.
  • Matching Human Resources collateral.We can integrate your SOP into a larger corporate training manual.
  • Presenting the final process. We can hold special training seminars to educate your employees on the standards.

Types of SOPs

Operational SOPs outline the standard accepted procedures for operating standard equipment or performing a repetitive technical activity.

Administrative SOPs explain the typical functional or programmatic responsibilities within a specific job.

Analytical SOPs document the exact steps and method in performing a recurring process.

Methodic SOPs describe a complete testing system or method of investigation.

Safety SOPs detail all the precautions that ensure a safe working environment.

Infection Control SOPs dictate the precise protocol to ensure devices, equipment, and facilities are cleaned according to best practices.

Change Control SOPs provide guidance on implementing and ensuring required organizational changes.

Quality Assurance SOPs detail the steps to maintain and control quality.

Complaint Management SOPs explain how to deal with complaints, from receiving to addressing to archiving.

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Project Description

Why Choose The Writers For Hire?

Put your trust in The Writers For Hire. We help you define what you need to produce the most exceptional copy possible, and we consistently deliver what we promise. When it comes down to it, you won’t find another professional writing team that can provide the same level of commitment:

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We have the experience you need.

Other writing firms have good teams – but we have a great team. Our highly credentialed and experienced writers are degreed, full-time professionals, several of whom hold Ph.D.’s and master’s degrees in their fields. They bring a variety of backgrounds and, perhaps more importantly, understand how the business world works.

We get to know you

Developing and maintaining long-term client relationships is important to us. We take the time to get to know your company so we can develop messaging that both fits your company personality and presents real value to your end customer.

We are part of your team.

We believe in treating your project as our own. We’re not just writing your copy; we’re helping you deliver on your promise – to your boss, to yourself, to your stakeholders. That means we become proactive members of your company and seamless extensions of your internal team. Sure, we’ll take directions when you know exactly what you want. But we’ll also make suggestions when you need guidance to make every project a success.

We are efficient.

Time is valuable. The Writers For Hire won’t waste yours. We recognize that you don’t have enough hours in the day to train writers and editorial project managers – on the other hand, you can’t afford to make mistakes on such an important element of your business operations. We use a proprietary process to quickly synch with your team, and award-winning software to efficiently manage campaigns with hundreds of deliverables.

We’ve got your back.

Say your lead writer is out of the office, and you need a quick turnaround on a new deliverable. You have back-up who knows the particulars of your account and can move your projects ahead seamlessly. So go ahead and call us at any given time – we’ll make it happen for you.

We are exceptionally customer-focused.

Our dedication to customer service is obvious: You’ll never worry about being able to reach us. You’ll have a dedicated team assigned to you, and you can rest assured that your team will be highly responsive.

But don’t just take our word for it. Our client list speaks for itself.

We assist Fortune 100s, government entities, and large corporations – including Hilton, Forbes, Ronald Reagan Building and International Trade Center, Sara Lee, Rig-Zone, St. Arnold Brewing Company, Caterpillar, and Mitsubishi Forklift Truck, to mention just a few.

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Testimonials

I will certainly share the final print versions with the team when they come out in the next month or so. Thanks to you and your team for the help, they were all excellent to work with.  Special thanks to Barbara and Stephanie, they were absolutely fantastic and VERY professional, proactive and thorough throughout the engagement.  Rest assured I will remain a strong advocate of The Writers for Hire team going forward.

Ravi B., O&G Manager,

You have been fantastic at keeping all of us on track! Everyone I have spoken with said this entire experience and quality of work is greatly improved from last year (even with a shorter timeframe to work in), and that is to you and your team’s credit!

Whitney, Director,

"I can't tell you how great The Writers For Hire are!! They delivered a spectacular product, way beyond our expectations! If you need work on a project, they are worth there weight in gold!!!"

Owner/CEO, Security Services Company,

“Not only did you do a superior job, but it was pleasant to work with you. Your expertise is second to none, and you kept me well informed while offering great advice. I am very proud of the work you did.”

President, Security Services Provider,

"I can't thank you guys enough for all your help.  You truly saved us."

Owner/CEO, Security Services Company,

Request A Quote

To receive a no-obligation quote for your next copywriting, ghostwriting, editing, or proofreading project, fill out the form below or call (713) 465-6860.

To review general pricing, visit our copywriting prices pages.

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