Few tools do more to convince people to take a chance on your company than customer reviews. They provide powerful, unbiased verification of your company’s strengths. But they’re also outside of your control. That means that, when life happens and a customer describes a negative experience, you need to respond promptly to prevent serious damage.
That’s the ideal. But when your to-do list doesn’t have room for one more task, monitoring and responding to negative reviews tends to get pushed to the back burner.
The Writers For Hire can take that responsibility off your plate. We monitor customer reviews and provide appropriate responses. And if you need to take additional steps to protect your company — and shield it from damaging search engine results — we have the SEO expertise to help with that, too.
At Your Disposal
We have the bandwidth to assign a team to your company’s online reputation management. You can count on us to:
- Help you drive down unwanted search engine results about you and/or your company.
- Stay on top of your company’s online reviews, along with media coverage and posts on your social media pages.
- Provide clear, professional, and prompt responses, whenever necessary, that directly address customers’ complaints.
Because we specialize in writing services, our experienced team members also can help you generate compelling content that provides value, instead of negativity, for your potential customers.
Plus, we can harness our SEO skills to get that positive material in front of as many readers as possible.
Beyond Reputation Management
Your strategy may encompass some or all of the individual elements below. We have expertise in each of them.