Marketing to Millennials

I’ve been seeing this term more and more often – “The Millennials,” the new generation that’s replacing Gen X-ers. It seems a lot of companies are trying to rope in the support of this generation – desperately.

What’s the big deal about the Millennials? Well, they’re the second largest generation group, over 70 million of them born between 1980 and 2000; the Baby Boomers are the only ones to beat them out with 77 million. And they’re representing a huge shift in the job market, the economy, and the American philosophical climate. What’s more: They’ve got ample spending money.

So getting the attention of Millennials has become important to a lot of companies, and those companies are doing a little re-branding in the process. I’ve condensed a few marketing strategies here: it’s a little bit about who the Millennials are, what they want, and how to get the new golden generation to buy your product.

Here we go:

They’re Connected. Facebook, Twitter, Instagram, Snapchat, YouTube, Pinterest – Millennials are the kings of social media. If you’re going to compete, you need to get your brand up and running on one of these sites. But don’t get too in-your-face: Millennials will shut you out if your marketing campaigns are too insistent or resemble spam. Be sure to read some of our other posts about effective blogging techniques and social media marketing plans.

They’re selfish. Well, not exactly selfish, but they’ve been groomed to believe they’re the best. They’re awesome. This is the generation that grew up with self-esteem boosting curriculum in the classroom, multiculturalism, and very attentive parents. This means that your copy needs to be highly-targeted, outlining benefits and features that relate specifically to them and make them feel, well … special.

They’re selfless. Again, not exactly. But they don’t always need personal incentives to support or buy something: social incentives count. That’s how American Apparel – which is known for paying their garment workers a living wage, well above the industry norm, and has branded themselves as “Sweatshop Free” – is able to sell plain-colored T-shirts for $20+. If your product is environmentally friendly, makes donations to a charitable cause, or is somehow productive beyond the product’s actual value, Millennials will eat it all up, so be sure to highlight any of these attributes in your copy.

They’re fun-loving. They are, in fact, one of the busiest generations ever, having grown up with action-packed schedules that continue into their adult lives. But they look for things that are fun, funny, out of the ordinary, and eye catching when they want to take a break from the daily grind. So don’t be afraid to break the mold and grab their attention. Even nostalgia counts when it comes to Millennials: for example, see Canadian Club’s “Damn Right Your Dad Drank It” campaign.

Aesthetics count. Think about the sleek design that made the iPhone so popular. No more cluttered, messy, mismatched, or boring marketing materials for these guys – they want a high-quality product that looks cool, too. Make sure that your copy is well-integrated with design in order to really get their tails wagging.

Want a little more reading to get to know the Millennials? Try starting here:

Forbes: “6 Things to Know About Marketing to Millennials”

MR Report: “Marketing to Millennials”

A Quick Guide to Punctuation

Punctuation may seem like a small thing: After all, what’s so bad about one, teeny-tiny misplaced comma or the occasional wayward apostrophe? Nobody pays attention to  that stuff, right? Wrong. Bad punctuation – whether it’s in your web copy, your newsletter, or even in an email to a prospective client – is a credibility killer, plain and simple.

In most cases, all it takes is a careful proofreading job to avoid common punctuation mistakes. Not sure when to use an apostrophe or where to place a comma? Read on for a quick guide to good punctuation:

Plurals vs. Possessives

This is one of the most common mistakes out there. A plural noun means “more than one” – in most cases, you add an “s” to the end of the word.

For example: Most of my clients work in the oil and gas industry.
In this sentence, we’re talking about more than one client. So, we add an “s”.

A possessive noun shows ownership – you usually add an apostrophe and an “s”.

For example: My client’s latest advertising campaign won an award. In this sentence, we’re talking about the advertising campaign that belongs to your client. So, it’s possessive.

Commas

Not sure if your sentence needs a comma? You’re not alone. Commas are often misplaced, misused, and downright abused by well-intentioned folks who just didn’t know any better. Here are a few guidelines for when – and how – to use commas correctly.

In lists, commas help keep information separate.

For example: She put butter, milk, pancakes, and eggs on the table.
Without the commas to separate the items, we wouldn’t be sure if we had “buttermilk” or “buttermilk pancakes.”

When using conjunctions, commas help prevent run-on sentences.

For example: I went to the store, and then I went home. When you join two sentences (“I went to the store” and “I went home”), a comma helps keep your message clear.

Keep in mind that if you’re not dealing with two complete sentences, you don’t need a comma.

For example: Our products are great and affordable. You don’t need a comma because you’re not joining two complete thoughts (“Our products are great.” – complete sentence. “And affordable” – not a complete sentence).

The next time you post a blog or update your web copy, do a quick punctuation check to make sure that you’re not sending the wrong message.

And, just for fun, my “Bad Punctuation of the Week” award goes to my apartment complex, who recently posted this sign at the entrance of the parking lot: “TENANT’S PARKING ONLY”

That lucky tenant. Wonder where the rest of us are supposed to park.

Beyond Blogging: Making Your Copy Stand Out

So, we all know that a blog is essential to any well-rounded marketing strategy: A good blog helps you connect with your customers and lets them see you as more than just a faceless company or organization. It builds content and credibility for your web site, and it allows you to share industry news and connect with others in your industry.

Problem is, everyone has a blog nowadays, from marketing gurus to Fortune 500 CEOs. Some are fantastic – interesting, with no-fluff content and good information. Some are mediocre at best. But, regardless of quality, they’re everywhere. Do a search for “copywriting blog” for instance, and you’ll get thousands of results. Ditto for “marketing blog,” “advertising blog” – you name it. A blog in itself is no longer a big differentiator.

Now, don’t get me wrong: I’m not saying that you should give up on blogging. But, if you really want to stand out, try some of these strategies:

Get on Social Media. Social media sites let you connect easily with potential customers and business partners. Create a profile for your business and start reaching out to people in your industry – be sure to include a link to your company web site and share your blog posts. It’s a great way to build connections in a casual setting. Even better: Start a group or forum and invite people to join you for a discussion about the latest industry news.
Be Interactive. Why simply dump information on your readers when you can invite them to join the conversation? If you’ve got a blog, invite comments and make sure you respond to the readers who take the time to leave them. Have contests and invite your readers to get their creative juices flowing, whether it’s coming up with a name for a product or writing a catchy tagline. The more fun and interactive your blog is, the more likely it is to develop a following of regular readers.
Leave Comments. If you’re like me, you probably have a handful of blogs that you read regularly. Next time you read something you really like, why not leave a comment? A good blog isn’t a one-way street. But remember: No sales talk. Keep comments insightful and don’t use them simply as a chance to toot your own horn.
Write a Whitepaper. A whitepaper is a great way to connect with potential business partners and establish yourself as an industry expert. They’re meatier than a simple blog entry and require a lot more work, but the payoff for an interesting, well-written whitepaper is worth all the effort.
Blog often. Sure, you’re busy. Projects, meetings, phone conferences, and the day-to-day business of running a business can leave you strapped for time. It’s easy to let your blog fall by the wayside in favor of more urgent deadlines. But, your blog doesn’t do you any good if you’re only posting once every six months. Set aside some blogging time at least once a week to keep your content fresh and give readers a reason to come back.

Got any tips for making your blog stand out? I’d love to hear them.