Managing Change: 5 Ways a Writing Agency can Help with Change Management

17 Aug 2022


Change is everywhere. It is one of the few things one can consistently expect. Stopping change is virtually impossible. Therefore, professionals must find a way to adapt to change and thrive from it. In this regard, change management is a crucial task that organizations must master.

Getting change management right can have a significant impact on an organization’s overall performance. Successful knowledge transfer during transitions can lead to seamless shifts.

Nevertheless, finding the most efficient ways to implement change management can pose a challenge.

What is change management?

Change management is a consistent practice that all organizations undergo. Nevertheless, some organizations conduct change management more effectively than others. Thus, it is worthwhile to define change management as a business practice.

According to the Michigan State University Change Management Learning Center,  change management is  “the process, tools, and techniques to manage the people-side of business change to achieve the required business outcome, and to realize that business change effectively within the social infrastructure of the workplace.”

The definition above underscores the importance of establishing a system that incorporates processes, techniques, and tools that enable the achievement of business objectives.

As a result, organizations must strive to avoid building ad-hoc methods of addressing change.

Organizations must, instead, strive to create a structured methodology to address change efficiently.

By effectively addressing change, organizations can minimize the negative impacts change events can have on their objectives. Change management allows organizations to embrace change instead of fleeing from it.

What are the benefits of a structured change management methodology?

Developing a structured change management methodology yields several benefits. These benefits enable organizations to take advantage of change, leading them to boost their performance. Moreover, effective change management fosters seamless knowledge transfer.

Here are three key benefits of effective change management practices.

  • Change management allows organizations to prepare for expected and unexpected changes. In particular, change management allows organizations to address issues proactively before they occur. Moreover, organizations can mitigate the negative impact stemming from unforeseen change events.
  • Change management boosts performance by providing directives staff can follow. Effective change management practices also allow staff members to reduce the time needed to react to change events.
  • Change management fosters leadership among staff members. Specifically, clear change management practices allow staff members to avoid guesswork. Staff members can become more empowered within their respective positions by having a clear picture of what to do.

Overall, change management is a great way of enabling organizations to deal with change effectively instead of merely reacting to it. This practice provides organizations with the opportunity to thrive from change as opposed to surviving it.

What are the principles of successful change management?

According to Michigan State University’s Eli Broad College of Business, there are four key principles scaffolding effective change management. These principles provide the cornerstones needed to implement successful change management processes.

Here is a look at these principles in detail.

Change management creates an environment of change.

Indeed, change management primes staff members for change. Effective change management practices remove the uncertainty and anxiety associated with change. Instead, clear change management processes allow staff members to have the tools needed to react amid any change event.

Change management drives innovation.

Effective change management practices breed innovation. When staff members no longer fear change, they are free to pursue change openly. In turn, organizations can utilize change to drive innovation.

Implementing a change management process allows staff members to improve communication by removing ambiguities.

Establishing a change management process enables organizations to determine clear roles.

And when roles are clear, adapting to change becomes a much easier situation.

Change management sustains innovation.

Organizations that remain stagnant inevitably fall behind their competitors. Consequently, failing to embrace change may lead organizations to lose ground.

In contrast, an effective change management system enables organizations to keep up with change, thus sustaining innovation. The most agile organizations can sustain innovation for extended periods of time. This approach enables market leaders to remain atop their respective domains indefinitely.

Change management is a learning opportunity.

No change management process is perfect. Nevertheless, it enables organizations to derive lessons from mistakes. As a result, implementing an effective change management process enables organizations to continuously improve their processes, techniques, and actions to better deal with change.

Ultimately, effective change management creates a positive feedback loop that breeds ongoing learning and development.

Building an effective change management process requires organizations to commit resources. Unfortunately, valuable lessons may get lost during change events. For instance, staff turnover may cause useful insights to leave the organization. As a result, adequately documenting change management practices is a pivotal step in implementing a solid change management system.

The question, though, lies in understanding how to document change management practices.

Merely writing down processes and building flowcharts may prove insufficient. Practical change management methods require a conscientious and focused documentation process.

This documentation process often exceeds the scope of most staff members. Therefore, organizations must find the most effective way of documenting their change management processes.

How can a writing agency help with change management?

The key to a successful change management approach lies in successfully documenting processes and procedures.

Effective documentation enables organizations to create a body of knowledge for reference purposes. Consequently, all staff members have a standardized binder they can rely on for accurate information.

However, the question remains: “Who will document the organization’s change management doctrine?”

The answer to this question is two-fold.

First, tapping incumbent staff members may represent adding tasks to their current workload. Thus, additional tasks such as documenting and writing a change management policy guide may lead to overwhelming workloads. Staff members may fall behind on their core tasks when this effect occurs.

Second, incumbents may lack the knowledge and experience in documenting processes.

While they may be experts in their respective domains, staff members may not have the practical skills needed to produce policy guidelines. As a result, the documentation process may become slow and needlessly complex.

A writing agency can step in to document change management policies and guidelines to help organizations streamline entire change management processes.

A writing agency has the experience and skill sets required to produce effective documentation, such as policy guidelines within a tight turnaround. Moreover, a professional writing agency can handle research, writing, and editing to produce top-quality documentation that ensures successful business practices.

5 Ways a Writing Agency Can Help With Change Management

There are five ways a writing agency can help with change management. As a result, organizations can rely upon a professional writing agency to take the burden off their staff so they can do what they do best. In the meantime, a writing agency does what it does best: produce high-quality documentation.

Here is a look at the five ways a writing agency can help organizations create effective change management policy guidelines and manuals.

1. A writing agency has the knowledge, experience, and skill sets needed to produce high-quality documentation.

A professional writing agency boasts expert writers, researchers, and editors who can tackle virtually any type of project.

The experts at a writing agency can hit the ground running with any type of project. Due to their degree of expertise, there is no need for training. The professionals at a writing agency know what to do to produce the best possible results.

Additionally, writing agencies employ a diverse expert team. As such, this diversity includes a variety of backgrounds that suit documentation processes such as producing change management policy manuals.

Ultimately, combining experience, knowledge, and skill sets enables a writing agency to tackle virtually any documentation process, including change management.

2. A writing agency helps save time and effort when documenting processes.

Documenting a change management process, particularly from scratch, requires time and effort. After all, it is no easy task to systematize, catalog, and summarize extensive business practices.

When staff members take on documenting change management processes, they may find themselves investing a considerable amount of time in addition to their routine tasks.

As a result, this ancillary demand could lead to overloading staff.

Employing a professional writing agency can drastically reduce the time and effort needed to produce high-quality change management documentation.

Moreover, the toll on staff members falls significantly. Staff members’ roles can focus on ensuring the information contained in the documentation accurately reflects the organization’s change management policies and guidelines.

3. A writing agency can translate highly complex processes into plain language.

Change management, like any other business process, often entails highly complex processes and technical language. As a result, disseminating this information throughout the organization may prove challenging.

When change management documentation does not adequately communicate the organization’s philosophy regarding change, staff may be unclear about what to do when they encounter change events. This uncertainty can lead to negative impacts such as information loss during knowledge transfer events.

A writing agency can spare organizations from unfortunate miscommunication. Professional writing agencies have the talent to translate complex, technical language into a digestible format. In doing so, a professional writing agency helps organizations ensure effective communication across the board.

Ultimately, effective communication allows staff to manage change efficiently. In the end, effective communication enables organizations to manage change events with minimal impact on their objectives.

4. A writing agency works in tandem with an organization’s subject matter experts.

A professional writing agency does not work in isolation. On the contrary, a professional writing agency works in tandem with an organization’s subject matter experts to craft change management documentation of the highest quality.

How does that work?

A writing agency’s expert scribes work with organizations’ experts to accurately capture their change management processes.

This approach requires describing actions correctly but also utilizing language that clearly transmits the organization’s voice, core values, and vision.

Most important, professional writing agencies can take an organization’s diversity into account to produce the best possible documentation.

Indeed, a writing agency strives to become a seamless part of an organization’s overall machinery.

Professional writers endeavor to immerse themselves in the organization’s culture to depict its essence accurately. That essence, in turn, becomes embodied in its official change management documentation.

5. A writing agency is a trusted partner in ongoing change management.

Change management is not a one-and-done proposition. Effective change management is a process that demands ongoing refinement and continuous improvement. As a result, change management documentation must undergo updates, revisions, and modifications at one point or another.

A professional writing agency can become a trusted partner throughout the entire journey.

Professional writing agencies not only handle the initial production of documentation but can also tackle the ongoing refinement process. This partnership ensures that documentation remains up to date while following the most appropriate business practices and industry standards.

Best of all, writing agencies, as trusted members, can assist organizations during staff turnover events. Thus, having a trusted writing agency on call ensures that no information falls through the cracks during knowledge transfer processes.


One Final Thought

Effective change management is a hallmark of a great organization. Industry leaders know that managing change requires a systematic approach based on clear guidelines and accurate documentation. A writing agency can help organizations ensure their policy documentation meets the highest industry standards.

Change management is an ongoing process. Consequently, organizations cannot ignore the need to strive for continuous improvement.

The commitment to excellence underscores the need for a trusted writing agency that can accompany organizations throughout the entire change management process. Working in tandem allows organizations to work on what they do best. Meanwhile, a professional writing agency can get to work on what it does best, too.

Zach Richter 

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